Add and manage users
Add a language for your team
What this does
Installs an extra language in the database so users can work — and receive their emails and documents — in it.
Steps
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01
Open the Settings app and click Add Languages in the Languages section. (The 🌐 (globe) icon next to the Language field in My profile does the same thing.)
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02
Pick the languages from the dropdown and click Add.
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03
Wait for the installation to finish — on a large database it takes a minute.
Change another user's language
- Go to Settings › Users › Manage Users.
- Open the user whose language you want to change.
- On the Preferences tab, choose an installed language in the Language dropdown, and save.
Emails and printed documents for that user follow the language set here, not the one of whoever pressed Send.
Common mistakes
- Setting a language on a user before installing it — only installed languages appear in the dropdown.
- Expecting the change to apply to everyone: language is per account. Each user picks their own from My Profile.
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